800482773
At 800ITCare, we provide more than just IT support; we deliver a strategic advantage to businesses of all sizes across the UAE. We believe that every company, regardless of its scale, deserves access to reliable, secure, and expert technology solutions that drive success.
Meydan Freezone - Al Meydan Rd - Nad Al Sheba , Dubai
support@800itcare.com
800 482 773
24/7 IT support Dubai engineers online now
800 IT Care is the IT helpdesk Dubai companies reach on a toll-free number and get a certified engineer answering in under 15 minutes. Most problems are fixed through secure remote IT support; when hardware needs hands, an engineer is at your office in 2 to 4 hours. Pay after the fix from AED 99, or take a monthly plan with unlimited remote support.
Technologies our engineers support every day, remotely and on-site across the UAE:
800 IT Care is an IT service and support Dubai company that gives businesses a 24/7 IT helpdesk, remote IT support that fixes most issues within minutes, same-day on-site engineers across the UAE, and ongoing cybersecurity, Microsoft 365 and backup management. Support starts at AED 99 per hour with no contract, or AED 1,500 per month for unlimited remote support.
Encrypted remote sessions fix email, software, printer, VPN and login problems in minutes, with no site visit and no travel fee. About 8 in 10 tickets close remotely, in 12 to 40 minutes.
An engineer at your desk within 2 to 4 hours for hardware failures, new office setups, structured cabling, server work and anything a remote session cannot touch. Same business day across the UAE.
A staffed helpdesk in Meydan with ticketing, written SLAs and a toll-free number. Your people get one place to ask for help; you get a monthly report of what was fixed and what we prevented.
Endpoint protection, email security, MFA, patching, tested backups and ransomware recovery, plus Microsoft 365 and Google Workspace managed so you stop paying for seats nobody uses.
Remote response under 15 minutes on average, 24 hours a day, 365 days. On-site in Dubai within 2 to 4 hours, same business day across the UAE.
AED 99 per hour, no call-out fee, no minimum contract. Every ticket starts remotely, so you never pay a visit to find out which one you need.
Engineers are named on your ticket, the toll-free number is answered in Dubai, and remote sessions are consent-based, encrypted and logged.
Windows, macOS, Linux, Microsoft 365, networking and security certifications, with monthly plans backed by written SLAs and priority queues.
Measured in our ticketing system, not estimated. Ten years of IT support UAE businesses have called first.
Encrypted remote sessions that fix email, software, printer, VPN and login problems in minutes. From AED 99, pay after fix, no travel fee.
An engineer at your office within 2 to 4 hours for hardware failures, office moves, cabling and server work. Same business day UAE-wide.
Toll-free 800 482 773, ticketing, written SLAs and a monthly report. Included in monthly plans.
Routers, firewalls, switches, office Wi-Fi and VPN set up and repaired. We handle etisalat and du line faults too.
Endpoint protection, email security, MFA, patching, tested backups and ransomware recovery for 10 to 300 seats.
Migrations, licensing, Outlook and Teams problems, SharePoint and OneDrive permissions, Google Workspace too. Licence audit on request.
Unlimited remote support, proactive monitoring and patching, security and a monthly IT health report from AED 1,500 per month. Enterprise SLAs quoted.
If it is on this list, we have almost certainly fixed it today for someone else.
Not syncing, bounced mail, spoofing, mailbox full, migration gone wrong
Startup failures, blue screens, disk full, updates stuck
Dead zones, router faults, ISP line issues, guest network setup
Offline printers, scan-to-email, driver conflicts
Staff working from home who cannot reach files or systems
Isolation, cleanup, restore from backup, hardening afterwards
Deleted folders, failed drives, backups that were never tested
Logins failing, shares unreachable, Active Directory and licensing
Four steps, the same at 3 pm on a Tuesday and 3 am on a Friday.
Call 800 482 773, message us on WhatsApp, email support@800itcare.com or raise a ticket in the portal. A person answers, not a menu.
An engineer confirms the impact, assigns a priority and tells you whether it is a remote fix or a dispatch, with an estimated time to resolve.
Most issues are resolved during the first session. If hands are needed, an engineer leaves Meydan for your office with the parts likely to be required.
You get a plain-language note of what failed, what we changed and what would stop it recurring. Monthly-plan clients see it in their IT health report.
Our engineers are based in Meydan and dispatched across the city, so "IT support near me" usually means someone within 30 minutes of your office. Remote IT support is immediate anywhere in the country; on-site times by emirate:
Emergency dispatch from Meydan to every business district, 24/7. Remote fix first, engineer when hands are needed.
Same team, same toll-free number. Remote support is immediate; on-site engineers reach you the same business day.
Offices, clinics and retail sites across the capital, with scheduled on-site visits on monthly and enterprise plans.
Remote IT support within minutes; on-site engineers the next business day for hardware, network and server work.
East-coast businesses get the same 24/7 helpdesk, with an engineer on-site the next business day when needed.
Covered by the same number and the same engineers, remote first and next business day on-site.
IT support for small business from AED 99 with nothing to sign, and the simplest IT support Dubai pricing you will find published.
IT support for small business offices that need help now, without a contract.
For teams of 5 to 50 who want IT handled, not just fixed.
For 50 to 500 seats, multiple sites or regulated sectors needing IT service and support Dubai-wide and beyond.
Incidents from the last year, with the clock times from our ticketing system. Hover a column to pause it.
Email server down on the morning of a court filing deadline. Remote diagnosis found a corrupt mail database; service was restored from the previous night's backup while the partners worked from webmail.
Outlook stopped syncing for the whole office after a Microsoft 365 licence change. Fixed remotely by reassigning licences and rebuilding two profiles.
Wi-Fi dead zones in the warehouse office fixed with two access points and a new switch.
POS systems crashed in all three stores at 6 pm on a Friday. A remote restart recovered one branch; a technician reached the other two with a replacement switch and restored checkout.
File server ran out of space the week of a tender. 1.8 TB migrated to a new array overnight with no downtime during working hours.
Switched from a previous provider that left no documentation. Network, accounts and backups documented and monitored within the first day.
Ransomware encrypted the shared drive overnight. The network was isolated remotely at 2 am, infected endpoints wiped, data restored from immutable backup, and endpoint protection and MFA deployed before opening.
A phishing email led to a compromised mailbox sending spam. Mailbox isolated, password and MFA reset, mail flow restored and staff training booked.
Scheduled visits keep POS, printers and Wi-Fi running at five branches; the monthly health report shows every ticket.
Our 24/7 IT support Dubai team answers remotely in under 15 minutes on average, 24 hours a day, 365 days a year. For on-site emergencies in Dubai an engineer arrives within 2 to 4 hours, and the same business day elsewhere in the UAE. Monthly and enterprise plans carry written SLAs with priority queues, so critical tickets jump ahead.
IT support Dubai pricing starts at AED 99 per hour on pay-as-you-go, paid after the fix, with no call-out fee and no contract, which keeps IT support for small business affordable without a retainer. The monthly plan is AED 1,500 for unlimited remote support, a 24/7 helpdesk, monitoring and security. Enterprise plans with on-site visits and custom SLAs are quoted per site and seat count.
Yes. Sessions use an encrypted channel, start only after you approve a consent prompt, and can be recorded on request. Around 80% of tickets are fixed this way: email and Outlook, software errors, slow computers, printers, VPN, Microsoft 365, user accounts and malware cleanup. Hardware faults still need an on-site engineer.
Yes, teams of 5 to 50 are our core clients. IT support for small business means we act as your IT department: a helpdesk your staff can call, patching and backups handled, and an engineer on-site when needed. Start with pay-as-you-go and move to the AED 1,500 monthly plan once the hours add up.
Yes. Our IT helpdesk Dubai team works from our Meydan office, not routed overseas. Your staff can call 800 482 773, message on WhatsApp or email support@800itcare.com and raise tickets themselves. You receive a monthly summary of every ticket, who raised it and how long it took to resolve.
Check four things before you call anyone: published response times, prices shown before you enquire, 24/7 hours confirmed in writing, and on-site coverage for your specific area. 800 IT Care publishes all four on this page. When you search "IT support near me", compare the answers, not the adjectives.
All seven emirates. Remote IT support is immediate anywhere in the country. On-site engineers reach Dubai in 2 to 4 hours, Sharjah, Ajman and Abu Dhabi the same business day, and Ras Al Khaimah, Fujairah and Umm Al Quwain the next business day. IT support UAE clients outside Dubai use the same toll-free number.
IT service and support Dubai companies typically sell is break-fix: you call when something stops working. Managed IT is proactive: monitoring, patching, backups and security run continuously so fewer things break. 800 IT Care offers both. Pay-as-you-go is break-fix; the monthly plan is managed IT with the helpdesk included.
Yes. Pay-as-you-go has no contract at all and still reaches our 24/7 IT support Dubai helpdesk. The monthly plan is month to month and can be cancelled with 30 days' notice. Only enterprise agreements with dedicated on-site time run for a fixed term, and that term is agreed with you, not imposed.
Today, for pay-as-you-go: call 800 482 773 or message us on WhatsApp and an engineer starts on your issue. Monthly and enterprise onboarding takes about 24 hours: we document your devices, accounts and network, install monitoring and send your staff the helpdesk details. No downtime is needed to switch from a previous provider.
