- support@800itcare.com
- Mon - Sat: 9.00 am - 6.00 pm
Certified IT Experts
Dubai's Trusted IT Partner
IT Support in Dubai That Keeps Your Business Running
Professional IT support for businesses across the UAE — remote and on-site. Fast response, 24/7 availability, and certified technicians who resolve issues before they become costly.
24/7Availability
<15mResponse
500+Clients
Instant Remote Access
Bank-level encryption · Secure & Fast
Live Support Active
10+
Years of IT
Excellence
Excellence
Strategic IT Support
End-to-End IT Support for Dubai Businesses
Reliable IT support keeps your business running without interruptions. We offer comprehensive IT solutions for SMEs — network monitoring, cybersecurity, data backup, and instant troubleshooting — with flexible pay-as-you-go or monthly plans.
Proactive Monitoring & Maintenance
We detect and prevent IT issues before they disrupt your workflow, ensuring maximum uptime and system performance.
Advanced Cybersecurity Protection
Enterprise-grade security protocols, firewalls, and endpoint protection tailored to your business size and industry.
Flexible Support Plans
Pay-as-you-go or monthly subscriptions accessible via WhatsApp or our toll-free number — whatever suits your business model.
Scalable as You Grow
IT infrastructure that scales with your business — from startups to enterprise — without ballooning overhead costs.
Key Features
Comprehensive IT Solutions for Your Business
Everything your business needs to stay connected, secure, and operating at peak efficiency.
24/7 Availability
Round-the-clock IT support in Dubai — whenever and wherever your business needs it most.
Secure Access
Bank-level encryption on all remote connections to protect your sensitive business data.
Rapid Response
Average response time under 15 minutes — so your team gets back to work fast.
Expert Technicians
Certified IT professionals with years of hands-on experience across all platforms and systems.
Common IT Issues
We Fix the IT Issues Slowing You Down
Our certified technicians handle the full spectrum of business IT problems — fast, reliably, and with minimal disruption.
Email / Outlook Errors
Configuration, sync issues, and connectivity problems resolved swiftly.
Desktop / Laptop Issues
Hardware failures, slow performance, and startup error resolution.
Network & Connectivity
Wi-Fi troubleshooting, VPN support, and router configuration.
Cloud & Remote Services
Cloud support, sync troubleshooting, and remote access setup.
Server Configuration
Server setup, maintenance, and performance optimization.
Backup & Restore
Data backup setup and comprehensive file recovery services.
Why Choose Us
Why 800 IT Care is Dubai's #1 IT Partner
We don't just fix IT problems — we build long-term technology partnerships that drive your business forward with zero delays and zero hassles.
Enterprise-Level Experts: On-demand IT support in Dubai powered by certified professionals.
Zero Downtime Commitment: 24/7 rapid resolution ensures your operations are never interrupted for long.
Zero Hassles, Zero Delays: Transparent pricing, fast response, and no runaround — our brand promise.
Affordable & Cost-Effective: Eliminate the overhead of an in-house IT team without sacrificing quality.
Multi-Platform Expertise: Windows, macOS, Linux, cloud, networking — we handle it all under one roof.
Packages
IT Support Plans That Fit Your Budget
Flexible IT support packages designed for Dubai businesses of every size — from startups to enterprises.
Pay-As-You-Go
AED 99
per hour / no contract
Remote & On-Site Support
No Monthly Commitment
Priority Scheduling
All Platforms Supported
Most Popular
Monthly Plan
AED 1,500
per month / billed monthly
Unlimited Remote Support
24/7 Help Desk Access
Proactive Monitoring
Monthly IT Health Report
Cybersecurity Protection
Enterprise
Contact Us
custom / tailored to your needs
Everything in Monthly
Dedicated Account Manager
On-Site Technician Visits
Custom SLA Guarantees
IT Strategy Consulting
Real-World Results
How We Solve IT Problems in Dubai
Real scenarios our technicians resolve every day for businesses across Dubai and the UAE.
Law Firm — Dubai Marina
IncidentEmail server went down during a critical filing deadline, blocking all communication.
SolutionRemote diagnosis and server restore completed in 22 minutes. Zero data lost.
Retail Chain — JLT
IncidentPOS systems across 3 branches crashed simultaneously during peak hours.
SolutionOn-site technician deployed within 45 minutes. All systems restored same day.
Healthcare Clinic — DHCC
IncidentRansomware attack encrypted patient records and billing system overnight.
SolutionThreat isolated, backups restored, and advanced endpoint protection deployed within 4 hours.
Need IT Support in Dubai? We're Here 24/7
Get expert IT support for your business today — fast response, certified technicians, and transparent pricing with zero hassles.
FAQ
Frequently Asked Questions
Everything you need to know about our IT support services in Dubai.
We offer comprehensive IT support including remote and on-site troubleshooting, network setup and management, cybersecurity, cloud services, email configuration, server maintenance, data backup and recovery, and hardware support — all available 24/7 across Dubai and the UAE.
Our average remote support response time is under 15 minutes. For on-site emergencies in Dubai, our certified technicians can be at your location within 2–4 hours. With our monthly plans, you get priority support with even faster response guarantees.
Absolutely. Our IT support services are specifically designed for SMEs in Dubai. Whether you have 5 employees or 500, we offer flexible plans — including pay-as-you-go options — so you get enterprise-level IT support without the enterprise price tag.
Our pay-as-you-go IT support starts at AED 99 per hour with no contract required. Monthly plans start from AED 1,500 and include unlimited remote support, 24/7 help desk, proactive monitoring, and cybersecurity protection. Enterprise plans are custom-quoted based on your specific requirements.
Yes, remote IT support is our fastest service channel. Using bank-level encrypted remote access tools, our technicians can securely connect to your systems and resolve most issues within minutes — without any physical visit needed. It's available 24/7 for all our clients.
Yes, cybersecurity is a core part of our IT support services. We deploy enterprise-grade firewalls, endpoint protection, email security, multi-factor authentication, regular vulnerability scanning, and security awareness training to keep your business safe from evolving cyber threats.
Yes, we provide on-site IT support across all areas of Dubai and the wider UAE. Our certified technicians carry the tools and parts needed to resolve hardware issues, network problems, and infrastructure challenges directly at your office — typically within the same business day.
Getting started is simple. Call us at 800 482 773, message us on WhatsApp, or fill out the contact form on our website. We'll assess your IT needs and recommend the best support plan for your business — no obligation, no pressure. Most businesses are onboarded within 24 hours.