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IT AMC Service
Reliable IT AMC Dubai
Services
800 IT Care delivers trusted IT AMC services across the UAE, ensuring your business technology remains secure, efficient, and always available. Our IT AMC Dubai solutions provide proactive maintenance, expert monitoring, and preventive support that keep your infrastructure running smoothly. With IT AMC from 800 IT Care, you empower your business to focus on growth while we manage your technology with precision and care.
24/7 Support
Always Available
Fast Response
Guaranteed
About 800 IT Care
800 IT Care is a trusted IT support and infrastructure management provider serving businesses across Dubai and the UAE. We specialize in proactive Annual Maintenance Contracts (AMCs) that ensure your technology remains secure, reliable, and high performing. Our certified engineers deliver round-the-clock monitoring, preventive maintenance, and rapid technical support to keep your systems running smoothly with minimal downtime. Combining enterprise-grade expertise with a customer-focused approach, we help organizations of all sizes optimize their IT operations, strengthen cybersecurity, and achieve sustainable business growth with confidence.
- 24/7 Technical Support
- Proactive Monitoring
- Certified Technicians
- Cost-Effective Solutions
Why You Need a Reliable IT AMC Dubai Partner
A trusted IT AMC partner safeguards your technology, prevents downtime, and ensures smooth, uninterrupted operations letting your business focus on growth with complete peace of mind.
24/7 Dedicated IT Support
Ensure smooth operations with 24/7 IT support that monitors systems and resolves issues before they disrupt your business.
Proactive Monitoring
Prevent downtime with continuous monitoring and expert IT support that quickly fixes issues before they impact your business
Expert Technicians
Certified IT experts across technologies and industries, minimizing downtime and providing expert support.
Enhanced Security & Data Protection
Stay protected from cyber threats with robust security measures that safeguard your network and data.
Why Choose 800 IT Care for
IT AMC Dubai
Dubai’s leading IT AMC partner delivering secure, seamless, and uninterrupted technology solutions, empowering your business to grow with confidence.
5+ Years Experience
Over 5 years of trusted expertise, serving 500+ businesses across Dubai and the UAE with IT support and maintenance that ensures seamless operations and business growth
Rapid Response
Average 30min response time with 24/7 support ensuring your business never stops running. Emergency support available within 15 minutes.
Customer Satisfaction
98% client retention rate with personalized service tailored to your specific business requirements. Award-winning customer support team.
Our IT AMC Services & Features
Comprehensive IT Annual Maintenance Contracts (AMCs) engineered to keep your business technology secure, seamless, and high-performing, reducing downtime and optimizing IT operations for maximum efficiency and productivity.
Hardware Maintenance
Complete hardware support including servers, workstations, printers, and network equipment with preventive maintenance.
Software Support
Operating system updates, software installations, license management, and application troubleshooting services.
Network Management
Network monitoring, security updates, firewall management, and connectivity optimization for seamless operations.
Data Backup & Recovery
Automated backup solutions, disaster recovery planning, and data restoration services to protect your business.
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ACTIVE CLIENTS
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SOLVED ISSUES
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IT EXPERTS
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GLORIOUS YEARS
Frequently Asked Questions
What is an IT AMC (Annual Maintenance Contract)?
An IT AMC is a service agreement that covers the maintenance, support, and management of your IT infrastructure, including hardware, software, networks, and security systems, ensuring smooth and uninterrupted business operations.
Why do businesses in the UAE need an IT AMC partner?
Partnering with a reliable IT AMC provider helps prevent downtime, protects against cyber threats, ensures system reliability, and allows your business to focus on growth without worrying about IT issues.
What services are included in your IT AMC plans?
Our AMC plans typically include 24/7 support, proactive monitoring, preventive maintenance, hardware and software management, security updates, and onsite & remote assistance tailored to your business needs.
What would be the approximate cost of an IT AMC?
The cost of an IT AMC in Dubai depends on several factors, including the number of users and devices, the complexity of your IT infrastructure, the level of support required, and whether services are provided remotely, onsite, or as a combination of both. Businesses with basic IT needs typically incur lower AMC costs, while environments with servers, cybersecurity requirements, or multi-location setups may require a more comprehensive plan. At 800 IT Care, IT AMC pricing is structured to be flexible and scalable, ensuring businesses pay only for the level of support that matches their operational needs.
How quickly can IT issues be resolved under an AMC?
Ensures rapid response and resolution, minimizing downtime and maintaining business continuity.
Are both onsite and remote support included in the AMC?
Yes, our AMC plans provide flexible support at your location or remotely, depending on the issue and urgency.
Can the AMC plan scale as business grows?
Absolutely — our plans are flexible and scalable, allowing you to add new systems, users, or locations as your business expands.
How often is preventive maintenance conducted?
800ITCare schedule regular preventive maintenance based on your infrastructure to keep systems optimized and reduce unexpected failures.
Does the AMC cover security updates and patch management?
Yes, all plans include software updates, patches, and security enhancements to protect your systems from vulnerabilities.
What does an IT AMC do?
An IT AMC in Dubai ensures the ongoing maintenance, reliability, and support of a company’s IT infrastructure. At 800 IT Care, our IT AMC services are structured to provide proactive system maintenance, continuous monitoring, and timely technical support across essential business systems. This includes routine health checks, troubleshooting, performance optimization, and support for desktops, servers, and network environments. By identifying issues early and resolving them efficiently, our IT AMC Dubai services help businesses minimize downtime, maintain operational stability, and sustain productivity without unexpected IT disruptions.
What makes 800 IT Care’s IT AMC different from traditional IT support contracts?
800 IT Care’s IT AMC is designed around flexibility, speed, and proactive support rather than rigid contract structures. Unlike traditional IT AMCs that rely heavily on scheduled visits, our model combines continuous remote monitoring, on-demand expert access, and preventive maintenance to address issues early. This approach helps businesses maintain stable IT operations, reduce downtime, and receive consistent support without the complexity or overhead of managing an in-house IT team.
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